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What our clients value most

Full project management

Hiring an experienced project manager is crucial to the success of a building project involving your treasured family home, especially when the scope of work involves an extension or renovation.

Completing an extension or renovation project successfully is significantly more challenging than a new build where you start from scratch and challenges are minimal. Experience and planning are paramount in achieving excellent outcomes. Your family home is likely to be out of square or level; the extension needs to tie into your property without highlighting the existing defects.

If your builder and/or project manager lacks experience, problems will not be solved correctly, mistakes will often occur and the high-quality building project that you were expecting is likely to be put into jeopardy.

Alvin, CHE’s Company Director and principal project manager, has overseen 146 successful extensions and renovations. With this much experience, it is very rare that he encounters a problem that he does not have a systemised, successful solution for.

This is an ideal trait for a project manager and one to watch for when you are looking for someone to help you make your dream home a reality.

Project scheduling software

project scheduling
Life is busy & only getting busier, so we understand the importance of you being able to keep up with what’s happening on your project while you’re on the go. That’s why prior to the commencement of construction we get you set up with a personalised log in to our online project management software.

This gives you 24/7 access to a project schedule, online messaging platform and other documentation all of which mean you’ll know exactly what is happening with your project at any given point of the day. So whether you’re on the train on your way home from work or bolted upright at midnight with something on your mind, the answers to any question on your mind will always be within easy access.

Action plan

Life is busy & only getting busier, so we understand the importance of you being able to keep up with what’s happening on your project while you’re on the go. That’s why prior to the commencement of construction we get you set up with a personalised log in to our online project management software.

This gives you 24/7 access to a project schedule, online messaging platform and other documentation all of which mean you’ll know exactly what is happening with your project at any given point of the day. So whether you’re on the train on your way home from work or bolted upright at midnight with something on your mind, the answers to any question on your mind will always be within easy access.
Builders standing at construction site

Certified builders

Due to the complexities of an extension project, most builders will only give an estimate or ball park figure. When we first started out in 2003, we operated like this too. However, we often found that our clients expected the estimated figure to be the final figure. This was consistently lead to confusion and disappointment for both parties.

Nowadays when we conduct a site visit, we bring along everybody who we feel will make a significant contribution to your project. We do this for two main reasons; the first is that our handpicked tradesmen are specialists in what they do. They are able to give us an accurate description of their proposed works as well as a fixed price, which is not going to change throughout the course of your project.

Secondly, having subcontractors on site before the job begins gives them the opportunity to spot any previous defects or work components that will need repairing or upgrading through the course of your project.

Subcontractors will either make us aware of these issues or price the works accordingly before making you pay for a job that they may not be able to complete.

The extensive site visits that we conduct mean that we can guarantee that the investment figure in your Action Plan will not change unless something unforeseen crops up or you change your mind.

Quality assurance

One of the most interesting phases of the project, and quite likely the most important, will be the stage where you ask a builder to put together a quote based on the dreams you have designed.

There are many different methods of quoting a project, from a verbal quote to the more traditional two-page written quote.

Both of the aforementioned methods provide a lot of room for errors and variations, especially when only one person comes to your home for a site visit.

This is why here at Certified Home Extensions we do neither. Instead, we provide our clients with a 19-page Action Plan that includes everything from the type of Gib going on your walls, to the handles on your doors.

Instead of saying, “Hey, I thought that was included”, we guarantee that you will be impressed at the depth of details provided.

Having an Action Plan that is tailored to your project also means the fixed price investment figure the breakdown is based on, will remain constant unless something unforeseen occurs during construction or you choose to make a variation that requires additional cost.
quality assurance
constant communication staff

Constant communication

Constant and consistent communication is crucial to providing you an easy experience from design to construction.

Our team will update you once a week regardless of the stage we are at. We will always keep you in the loop, whether we are drawing up concept plans or hanging doors in your new extension. This means that we will never leave you wondering about the status of your project, as well as weekly emailed reports throughout construction.

You will have 24/7 access to your project schedule on our project management software.

We put a high emphasis on trust and communication right from the initial phases of your project. Architectural designers, tradespeople, engineers and council members always speak a different language and it is important that you feel comfortable approaching our team with any questions that you might have. It as our job to translate for you, making you completely comfortable from the before to the after photo of your home.

Weekly client report

weekly client report
The ideal weekend is full of good food, quality time with family and plenty of fun with friends, not pacing the floors trying to get an update about what is happening with your project from your builder.

That’s why despite whether we’ve seen you during the week or not, our Friday afternoon routine is to sit down and compile an emailed weekly report. This will detail everything that has happened during the working week, everything that will happen next week and any decisions you may need to make in advance, to ensure good uninterrupted work flow.

​That way you’ll always have a live understanding as to exactly what is going on with your project, leaving you free to enjoy Friday night fish & chips with the family.

Hear from those we've worked with

Make your dream home reality with Certified Home Extensions!

We have completed over 237 unique projects each one with special needs and requirements. For this reason, we have developed our 4 Steps to Success. It allows us to get as much information from you as possible before providing you with our expert advice, recommendations and proposed solutions.

SHARE YOUR VISION

Tell us what’s not working in your home, how you want to live, and what you hope your space will look like once our team completes your project.

DESIGN WITH CONFIDENCE

This is where your vision really starts to take shape.

APPROVALS MADE SIMPLE

You won’t need to worry about paperwork, consultants, or council requirements.

BUILD & ENJOY

Move into construction with complete peace of mind.

Get in touch

If our approach sounds like what you’re looking for, book your free 15-minute clarity call here. Zero pressure, just a no-obligation chat about what’s possible and how we can help you best.
Bombay based, covering Auckland and Hamilton regions

Get in touch

If our approach sounds like what you’re looking for, book your free 15-minute clarity call here. Zero pressure, just a no-obligation chat about what’s possible and how we can help you best.
Bombay based, covering Auckland and Hamilton regions
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