We believe that keeping you informed throughout every stage of your journey with us is crucial for you to have a positive experience.
If for some reason one of our team is not able to answer a call straight away. we guarantee to return your call within 2 hours.
Financial planning
Our Action Plan provides a fixed price that will not change unless you change your mind. If changes arise due to unforeseen circumstances, we will provide you with a written variation of the costs.
This will allow you to remain in total control of your project costs ensuring your plans will stay within budget.
Trust
We pride ourselves on our personal approach with all of our clients. Gaining and keeping trust is our number one priority. This is one of the key reasons why 93% of our work comes from referrals from previous clients.
Quality control
After construction, we will walk through your home using our 267-Point Quality Checklist. Developed over 13 years, our checklist ensures that your home is completed to the highest possible standards before handing over the keys.
Timeframes
Whether you are in the design or construction stage, you will always be one of our team’s top priority. We have strong relationships with our designers and we can ensure that you will receive your completed plans within reasonable time frames.
We will communicate daily with the council to help you obtain your billing consent within 20 days from submission. Every project is unique. We will create a customised Project Schedule Timeline based solely on your project to help us better organise our subcontractors and speed up your project.
You will have access to the copy so you know exactly when the different construction stages will take place.
Safety
Certified Home Extension is committed to looking after the health and safety of not just our staff but also of your family and the public. Site safety is our priority. Any injury on one of our sites is one too many.
We partner with HazardCo and use their site safety plans to ensure all our sites are run in the safest manner possible. Having the experts on board leaves us to focus on what we do best, which is making your dream home a reality.
Innovation
We strive to continuously improve our clients’ experience when they come on board with us. Throughout the last 13 years, our focus has been on development and innovation. This means that we can guarantee you a smooth and stress free journey throughout the project.
Certified builders home first guarantee
As members of the Certified Builders Association and Certified Home Extensions, we offer the Homefirst Ten Year written guarantee as an added protection beyond the building act and Certified Home Extensions personal workmanship guarantee. This covers you for structural defects, including weather tightness for up to 10 years.
Barefoot walking guarantee
Sites so safe, you can admire progress in bare feet!
Many of our clients choose to remain in their homes throughout the course of construction, so we place a huge emphasis on keeping a tidy, safe site. This ensures that the building experience is both as enjoyable and as easy as possible for your family, and there are minimal disruptions and as little inconvenience as possible.
The construction stage of your project is the most exciting and we understand that you are going to want to come & admire progress.
We want to ensure you are safe when we take you through a tour of the construction at your home.
Get in touch
Posted on
Amanda And Deane Clark
Trustindex verifies that the original source of the review is Google.
Alvin, Emily and the team were a pleasure to deal with. Attentive replies to councils very detailed requests, made the process easier and more seamless.
All the tradies were friendly and reliable.
Pleased with the final outcome and would happily use the team again for future projects.
Posted on
Rames Pavadan
Trustindex verifies that the original source of the review is Google.
"I recently worked with Alvin and his team, and I am truly impressed by their commitment to detail. From the very first consultation, it was clear they prioritize every aspect of the project. They took the time to understand my needs and consistently went above and beyond to ensure nothing was overlooked.
It's rare to come across a company that cares so much about the finer details, but Certified Home Extensions definitely sets the bar high. I highly recommend them for anyone looking for meticulous, top-tier service. You won’t be disappointed!"
Posted on
Meleane Tava
Trustindex verifies that the original source of the review is Google.
We used CHE to add an extension to our home. As this was a first huge project not everything was smooth sailing but Alvin and his team helped us reach our goal. Emily was amazing to deal with and always got back quickly with any questions we had. Only reason for the 4 star rating was we had a few problems with the painters, having to come back a few times to fix up some imperfections, otherwise we are very happy with the work that we had done.
Posted on
Colin M
Trustindex verifies that the original source of the review is Google.
We used CHE for our home renovations, Alvin and the team were easy to deal with, accommodated changes on the fly and made suggestions and improvements all the way through the project. Big shout out to Emily as well for her patience and support from start to finish!
Posted on
Patrick Baker
Trustindex verifies that the original source of the review is Google.
I have known Alvin and Emily from Certified Home Extensions for a number of years and Alvin has always been helpful when coming in to guide me with my home renovation - his team is trustworthy and friendly - family owned business who love to help people with end to end project management for your next renovation dream - highly recommended!!!
Posted on
John van Winden
Trustindex verifies that the original source of the review is Google.
Alvin has assisted his client with a major renovation and extension to their family home and I was privileged to assist in organising the finance. When working with builders it is important they are open and transparent on the quoted costs, and in case of renovation / moving a home / adding an extension, Alvin went beyond his scope and him and his team kept us involved all the way through the project and this made the management of the funds relatively easy. The home looks great and the clients are very happy. I would recommend Alvin and his team to anyone who may think about a renovation project.
Posted on
suem99
Trustindex verifies that the original source of the review is Google.
CHE did an amazing job with the two projects they have undertaken for Franklin Hospice. The quality of the work was outstanding and all the staff and tradies were accomodating, friendly and even cleaned up after themselves. Great job CHE - I would highly recommend Sue
Posted on
Alison D
Trustindex verifies that the original source of the review is Google.
Great company to work with. They have been extremely reliable and efficient.
Posted on
Lewis T
Trustindex verifies that the original source of the review is Google.
Communication throughout the entire process was on point! We were kept across all major milestones and most of the back and forth with other parties was handled entirely for us.
The absolute key standout for myself and my family was that the work could be done (safely) while we were still living in our home. We knocked down walls, extended a room even replaced a wall with a new ranch slider and deck. A toddler and a cat could remain in the house throughout thanks to the processes, experience and cleanup that the team employed.
Great group to work with, if you value quality, clear communication and safety then it's a no brainer in my opinion. You definitely get what you pay for!
Posted on
Suhaylah Harun
Trustindex verifies that the original source of the review is Google.
Absolutely love the work Alvin does for us. Super fast and efficient. Definitely recommending to all my families and friends.
Get in touch
If our approach sounds like what you’re looking for, book your free 15-minute clarity call here. Zero pressure, just a no-obligation chat about what’s possible and how we can help you best.
Bombay based, covering Auckland and Hamilton regions
If our approach sounds like what you’re looking for, book your free 15-minute clarity call here. Zero pressure, just a no-obligation chat about what’s possible and how we can help you best.
Bombay based, covering Auckland and Hamilton regions
