During our time together we’ll go over;
Your Needs + Wants
How + Why Our Team Can Help You Best
Council Consents & Compliance
Our Action Plan + Pricing Procedures
A high quality extension is the end goal, we want to ensure that both the dream home that we have made reality and the experience that you have had with us throughout the process is top quality and among the best, preferably better than any you may have elsewhere in the construction industry.
In order to achieve these high standards, the team at Certified Home Extensions is always seeking to continuously improve and better themselves so that we can enhance what we are providing you and your family. We want to work with you to create your forever home, where your children have the space that they need to grow up and grandchildren can one day play in the front yard.
During our first phone call we’ll ask you a few questions so that we gain the most accurate understanding possible of how we can help you best.
Once we have finished & become fast friends, we’ll schedule a time for one of our team to come out and see you so that we can complete the picture as to what your completed extension dream will look like
Our main purposes during this session is to leave with the full understanding of your reasons for choosing to extend or renovate, the financial resources you have available, the timeline that you would like to meet and the picture you have in your head of what your completed dream for your home will look like.
We encourage you to have on hand any ideas, house plans, section information, pinterest boards or any other relevant information that will be helpful for us when we are seeking to help you make the dream that you have for your home a reality. Remember any question is a good question so never be afraid to ask during these sessions!
Their extensive experience (all of our designers have been drawing plans for 10+ years) will enable them to add to or improve any ideas that we have come up with together – that is if we haven’t found the perfect solution already ☺ while getting a feel for exactly what you want to achieve from your building project.
Within 2-3 days of this session we’ll send you an investment proposal for how much the designer believes the design stage of your dream will cost and once you are happy they will be able to start drawing!
The team at CHE does this through constant communication; with you so that you always know what is happening and with the designer + council to make sure that you remain a priority and that things happen as fast as possible.
Dealing with council especially can often be quite challenging and that’s the real bonus of dealing with a company like us, we spend our day working for you making sure that your dream for your home is made a reality as smoothly and with as little stress as possible!
Once they have submitted their prices to us, we will compile them into a 13 page Action Plan. This Action Plan is tailored to your project and will give you a full understanding of what has and has not been taken into consideration e.g. we may exclude electrical work because you have your own electrician that you would like to use. Alvin will personally present this plan to you and go through every detail, the last thing that we want you to be saying is “Hey, I thought that was included.”
As always, we want to ensure our client’s are confident before proceeding.
During Construction Alvin will organize weekly meetings and send weekly reports so that we ensure that you are kept updated every step of the way.
If you have a question, would like an additional meeting or require clarification at anytime then give us a call and we will be happy to arrange whatever necessary.
At this stage your extension dream has been made reality, final payments have been made and you are living happily ever after!
You will also receive;
– Commercial Cleaning of your Home
– Signed Off Code of Compliance Certificate
– A Bottle of Champers and a Gift Basket to celebrate
Of course our journey together will never really be over, we pride ourselves on providing the ultimate level of service even when your building project has been completed If something should come up throughout the course of you living in your dream then feel free to give us a call and we will be more then happy to help.